How can we help?
Whatever the occasion, our dedicated team is on hand to ensure your event is a great success.
Customer contact enquiries
Tel: 01242 528764*
We rely on the generosity of the general public, local companies and funders to continue to provide great experiences for the visitors and residents of Cheltenham. As a charity, we create surpluses not profit, so that we can reinvest in and develop our venues, creating more activities for public benefit.
You can help us to achieve our vision by supporting The Cheltenham Trust in the following ways:
- The facility to make a one-off donation – using a secure online donation form will be available shortly.
- Alternatively, if you would rather send a donation by post, please download this form.
Make a regular donation
Donating a regular amount is the best way you can support us because it is cost-effective for us to manage, and it will provide a reliable and sustainable foundation for the Development Trust to plan ahead with confidence.
If you are a UK taxpayer we can claim the tax on your donation. Basic rate tax is 20 percent, this means that if you give £10, the Development Trust can claim a further £2.50 from the Inland Revenue towards the fundraising campaign.
Pittville Pump Room is fully accessible from ground level and access to the main auditorium, apse, bar and colonnade are all possible without encountering any steps. The entrance to the building has automatic doors and our customer contact team is located to your right-hand side as you enter the building. There is also an accessible toilet on the ground floor. Unfortunately due to the historic nature of the building we are unable to accommodate acces needs on the upper floors. If you have any concerns please speak to a member of our staff and we’ll do our best to assist.
If you are disabled and/or require a personal assistant to accompany you to an event, please advise the customer contact team on 01242 528764 of any access requirements at the time of booking such as an aisle seat, wheelchair space or additional leg room. Concessions are available to disabled patrons at some events, along with complimentary tickets for personal assistants and carers. Please ask when booking.
Pittville Pump Room
East Approach Drive
Cheltenham, GL52 3JE
There are 150 public car parking spaces adjacent to Pittville Pump Room. We offer three reservable disabled parking spaces. If you need help with transport and parking arrangements please enquire by emailing Customer.email@example.com or calling 01242 528764